Terms & Conditions

These terms and conditions apply to all bookings made with DIGITALL UK Grouop (“i" "we”, “our”, “us”).

By utilizing these services, you (“the client”, “you”) agree to the following:

DIGITALL Solution – Operations Support & Business Services Provider

1. Services

I provide operations support, business development, and related administrative services as an independent, self-employed contractor. Services will be agreed with the Client prior to commencement.

2. Status of Engagement

I operate on a self-employed basis and am not an employee of the Client.
The Client is not responsible for PAYE, National Insurance, or any other employment-related obligations.

3. Payment Terms

Invoices will be issued weekly as agreed and are payable within 7 days of the invoice date.
Late payments may incur interest in accordance with the UK Late Payment of Commercial Debts (Interest) Act 1998.

4. Minimum Initial Term & Service Commitment

The contract has a minimum initial term of 2 months from the start date.

During this period, I will not terminate services except in cases of non-payment or breach of contract by the Client.

The minimum monthly service fee is £700.

If the Client terminates the contract within the initial term, the balance of the 2 months’ fees (£1,400 in total) will remain payable.

I will provide services with reasonable care and skill, and will take reasonable steps to remedy any issues that arise during this period.

5. Confidentiality

Both parties agree to keep all business, financial, and personal information obtained during the engagement strictly confidential.

6. Limitation of Liability

I will provide services with reasonable care and skill. However, I am not liable for indirect, consequential, or business losses. My liability is limited to the value of fees paid in the preceding 2 months.

7. Termination

Either party may terminate the agreement with written notice of 30 days, subject to the minimum initial term and service commitment in Clause 4.
Immediate termination may occur in cases of breach of contract or non-payment.

8. Confirmation of Agreement

By making payment of any invoice, the Client confirms they have read, understood, and agreed to these Terms & Conditions in full.

9. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales.

DIGITALL Studio – Production & Podcast Editing & Mastering

1. Services

The Provider offers podcast editing, mixing, sound design, radio production, and related audio services. Services may also include the supply of royalty-free audio content such as music, loops, samples, and production packs (“Content”).

2. Payment Terms

Invoices will be issued upon completion of services (or in advance where agreed).

Payment is due within 7 days of the invoice date.

Work may be paused or withheld if invoices remain unpaid.

3. Revisions

Podcast/radio editing and mixing services include up to 10 rounds of revisions (to be agreed in advance).

Additional revisions beyond this are charged at the Provider’s hourly rate or agreed fee.

Revisions must be requested within 14 days of delivery of files. Requests outside this period may be treated as new work.

4. Royalty-Free Music, Samples & Production Packs

All Content supplied by the Provider is licensed, not sold.

The Client may use Content in personal or commercial podcast, radio, or media productions without owing royalties to the Provider.

The Client may not resell, redistribute, or repackage Content as standalone products, samples, or packs.

Content must be incorporated into original productions.

5. Intellectual Property

For commissioned work (custom jingles, idents, stingers, or bespoke production), ownership and usage rights will be agreed in writing prior to commencement.

Unless otherwise agreed, the Provider retains ownership of source materials and grants the Client a licence for agreed usage.

6. Confidentiality

Both parties agree to keep confidential any creative, personal, or business information obtained during the course of working together.

7. Limitation of Liability

The Provider will deliver services with reasonable care and skill.

The Provider is not liable for indirect, consequential, or business losses.

Liability is limited to the total amount paid by the Client for the relevant services.

8. Termination & Cancellation

Either party may terminate an agreement for ongoing services with 14 days’ written notice, subject to payment for work completed up to the termination date.

Deposits or prepayments are non-refundable unless otherwise agreed.

9. Confirmation of Agreement

By making payment of any invoice, the Client confirms they have read, understood, and agreed to these Terms & Conditions in full.

10. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales.

DIGITALL Future – Web Design, Marketing & SEO

1. Services

The Provider offers web design, development, digital marketing, SEO, and related consultancy services. The scope of services will be agreed with the Client in writing before commencement.

2. Payment Terms

Invoices will be issued upon completion of project milestones, on a monthly basis for ongoing services, or as otherwise agreed.

Payment is due within 7 days of the invoice date.

Work may be paused or withheld if invoices remain unpaid.

Late payments may incur interest in accordance with the UK Late Payment of Commercial Debts (Interest) Act 1998.

3. Revisions

Web design and creative work include unlimited rounds of revisions (to be agreed prior to commencement).

Additional revisions will be billed at the Provider’s standard hourly/day rate.

Revisions must be requested within 14 days of delivery of work.

4. Client Responsibilities

The Client must provide content, information, and approvals in a timely manner to avoid project delays.

The Provider is not responsible for delays caused by late delivery of content, feedback, or third-party actions outside their control.

5. Intellectual Property & Licensing

Final deliverables (e.g. completed website, marketing materials, reports) become the property of the Client once full payment is received.

The Provider retains ownership of any underlying tools, templates, frameworks, or proprietary methods used in delivery, unless otherwise agreed.

SEO and marketing strategies remain confidential and may not be shared with third parties without written consent.

6. Confidentiality

Both parties agree to keep confidential all sensitive business, technical, and personal information obtained during the engagement.

7. Limitation of Liability

The Provider will deliver services with reasonable care and skill.

The Provider cannot guarantee specific search engine rankings, sales, or business outcomes.

The Provider is not liable for indirect, consequential, or business losses.

Maximum liability is limited to the total amount paid by the Client in the preceding 2 months.

8. Termination

Either party may terminate an ongoing service agreement with 30 days’ written notice, subject to payment for all work completed up to the termination date.

The Provider reserves the right to terminate immediately in cases of non-payment or breach of these Terms.

9. Confirmation of Agreement

By making payment of any invoice, the Client confirms they have read, understood, and agreed to these Terms & Conditions in full.

10. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales.

DIGITALL Hire Vault – Wedding, Party & DJ Hire

1. Bookings & Payments

All bookings must be paid for in full at the time of reservation.

Your booking is only confirmed once payment has been received in full.

2. Cancellations

If you cancel your booking within 3 months of the event date, no refund or compensation will be given.

If you cancel more than 3 months before the event date, please contact us to discuss your options.

3. DJ Services

Our DJs (including DJ Mash and eegltn) provide music and entertainment only.

DJs do not make announcements of any kind for legal and insurance reasons. This includes, but is not limited to:

Asking guests to keep drinks off the dance floor

Announcing when the buffet is open

Announcing last orders or bar closing times

We do not provide DJ services in venues with a DB (Decibel) Limiter installed. However, we are happy to work with the venue to discuss potential alternatives or solutions.

Music requests will be accepted wherever possible, but we cannot guarantee every request due to licensing, timing, or technical reasons.

4. Setup & Pack Down

DJ bookings require a minimum of 2 hours for setup and 1 hour for pack down.

Hire item bookings require up to 1 hour setup and 1 hour pack down.

Clients/venues must provide safe and reasonable access (including parking, loading areas, and adequate power supply) For DJ bookings (two separate circuits are required without dB cutoff circuits).

5. Event Timings & Overtime

DJ hire covers the agreed hours stated in your booking.

Additional DJ time may be arranged at a cost of £100 per hour, subject to DJ availability and agreement on the day.

No overtime is available for hire items, as collections are scheduled in advance.

6. Client Responsibilities

You are responsible for ensuring a safe environment for the DJ, equipment and staff.

Drinks, food, and other items must be kept away from DJ and equipment.

Any damage to equipment will be charged to the person who booked the DJ or hire item. Charges will cover repairs, like-for-like replacement, or (where discontinued) a newer equivalent, at Hire Vault’s discretion.

We do not tolerate any aggression, abuse, or threatening behavior from guests or customers. If this occurs, services will be stopped immediately with no refund given.

It is the client’s responsibility to ensure the venue has the required licenses, insurance and/or permissions for live or recorded music (e.g., PRS/PPL).

7. Liability & Insurance

DIGITALL Hire Vault holds £10 million Public Liability Insurance (PLI).

We accept no responsibility for any incidents, injuries, or issues arising from guest behaviour or venue management.

We cannot be held liable for circumstances outside our control.

8. Force Majeure

We are not responsible for cancellations, interruptions, or failure to perform due to events beyond our reasonable control.

This includes (but is not limited to) illness, fire, flood, power failure, extreme weather, equipment failure, strikes, government restrictions, or other emergencies.

9. Pricing & Availability

Prices for Event DJ services may vary throughout the year due to seasonal demand and to ensure our rates remain in line with industry standards.

Confirmed (paid) bookings will not be affected by any future price changes.

Any dates that are only “penciled in” or provisionally held are not guaranteed and may be subject to updated pricing at the time of confirmation and payment.

10. Travel & Accommodation

DIGITALL Hire Vault provides Event DJ only services across the UK (unless hire items are booked at the same location by the same client).

For bookings requiring travel outside our standard service area, an additional charge of £700 per night may apply where overnight stays are required to ensure staff wellbeing and safe travel.

Travel expenses are charged at £3 per mile (round trip) from and to our registered business address in Liverpool.

This rate covers fuel, travel time, vehicle maintenance, and loss of earnings while travelling.

Additional costs such as tolls, congestion charges, parking fees, or ferry crossings may also apply.

All travel and accommodation charges will be calculated and confirmed with the client before the booking is finalised.

While we make every effort to arrive on time, DIGITALL Hire Vault cannot be held liable for delays caused by circumstances beyond our control, including but not limited to traffic, road closures, accidents, or adverse weather conditions. Clients should plan event schedules with this in mind.

11. Cancellations & Rescheduling

All bookings with DIGITALL Hire Vault are secured with full payment at the time of reservation, which is non-refundable. This reflects the administration, preparation, and commitment of staff, as well as the holding of your event date.

If you cancel your booking more than 3 months before the event date, we may, at our discretion, offer a credit towards a future booking. Credits are subject to availability and may be subject to updated pricing at the time of rebooking.

If you cancel your booking within 3 months of the event date, no refunds or credits will be issued.

If you need to reschedule your event date and provide at least 90 days’ notice, we will transfer your booking to a new date (subject to availability). Rescheduling within 90 days may incur additional charges.

If DIGITALL Hire Vault is unable to fulfil your booking due to illness, equipment failure, or circumstances beyond our control, we will either provide a full refund or, where possible, a suitable replacement service.

If access to the venue is denied, unsafe, unsuitable for setup, or if required payments are not made, DIGITALL Hire Vault reserves the right to treat the booking as cancelled by the client, with no refund given.

12. Agreement

By booking with DIGITALL Hire Vault, you confirm that you have read and agreed to these Terms and Conditions.